For established banks and up-and-coming digital banks, it’s become a business imperative to streamline the digital onboarding experience.
Identity VerificationEstablish the genuine identity of new users by verifying their government-issued IDs and requiring a corroborating selfie — comparing the picture in the selfie to the picture on the ID to ensure the user is who they claim to be in real time.
Liveness DetectionGiven the rise of spoofing (the act of using a photo, video or a different substitute for an authorized person’s face), Jumio employs state-of-the-art liveness detection to ensure that a new customer creating an online account is physically present.
Fraud DeterrenceIdentity theft and account takeovers are on the rise. Just by requiring a valid government-issued ID and a corroborating selfie, Jumio’s solution deters fraudsters who generally prefer not to share their own photo with the financial institution they’re looking to defraud.
Ongoing AuthenticationAfter legitimate customers have verified themselves online, biometric-based Jumio Authentication ensures all future logins and transactions are being performed by the original account owner.
Jumio and Monzo Bank won two Gold awards at the UK Digital Experience Awards 2018. The teams were awarded the prizes in the “Financial Services: Best User Experience” and “Best Online User Experience B2C – Best Digital Customer Journey” categories.