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Identity Verification for the Mobility Services Industry

Establish the Real-World Identity of Your Users

If your business involves renting of cars, scooters and other vehicles, you need to be sure to verify the identities of your customers before you hand over the keys or pick up a new rider. Jumio’s end-to-end identity verification and authentication solutions leverage informed AI, computer vision and machine learning to establish the real-world identity of your users.

  • Increase account opening conversions
  • Detect and deter online fraud and account takeovers
  • Attract customers with a low-friction experience
image of phone screen showing California ID.

Solutions Across the Mobility Services Ecosystem


Ride Sharing

Keep riders safe by ensuring the person behind the wheel is who they say they are.

Car Rentals

Enable good customers to unlock their vehicles without waiting in line at pick-up locations.

Vehicle Manufacturers

Protect your fleet and online ecosystem (enabled by vehicle-connected apps) by reliably verifying the digital identities of the people creating online accounts.

Micro Mobility

Create a speedy onboarding experience for customers ready to hop on a scooter, bike or e-bike.

How Jumio Benefits Mobility Services

ID Verification

Establish the genuine identity of your users before letting them take the wheel. Jumio’s ID Verification solution verifies government-issued IDs in real time, employing advanced technologies and informed AI to detect digital manipulations.

image of California ID on phone taking picture of physical ID

Fraud Deterrence

Cars, e-bikes and scooters are high-value assets that must be protected against theft. By requiring a valid government-issued ID and a selfie, Jumio provides a valuable fraud prevention tool, as fraudsters generally prefer not to use their own likeness when trying to scam the system.

image of phone with lock screen and password. Finger clicking on unlock button.

Liveness Detection

Given the rise of spoofing (the act of using a photo, video or a different substitute for an authorized person’s face), Jumio employs state-of-the-art liveness detection and informed AI to ensure that a new customer or driver creating an online account is physically present and not a spoof or deepfake.

image of selfie on screen. Text on image reads: Scanning complete.

Ongoing Authentication

After your customers have verified themselves online, Jumio Authentication ensures all future logins and transactions are being made by the original account owner. Ride-sharing services can consistently re-verify drivers’ identities, while rental agencies can quickly and reliably authenticate known customers to unlock their vehicles with a quick selfie.

icon of phone with selfie on screen scanning scooter.

Recommended Solutions

icon for identity verification

Identity Verification

Ensure the person behind a transaction is who they say they are.


Replace outdated knowledge-based authentication and SMS-based 2FA with the simplicity and security of a selfie.


Real-time, friction-free identity verification powered exclusively by AI.

Get Started

Let a Jumio expert show you how easy it can be to integrate our automated solutions into your existing processes.
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