Jumio Industries

Identity Verification for the Mobility Services Industry

Verify remote customers before granting vehicle access or onboarding a new rider.

Establish the Real-World Identity of Your Users

If your business involves renting of cars, scooters and other vehicles, you need to be sure to verify the identities of your customers before you hand over the keys or pick up a new rider.

Increase account opening conversions

Detect and deter online fraud and account takeovers

Attract customers with a low-friction experience

Solutions Across the Mobility Services Ecosystem

Ride Sharing

Keep riders safe by ensuring the person behind the wheel is who they say they are.

Car Manufacturers

Enable good customers to unlock their vehicles without waiting in line at pick-up locations.

Vehicle Rentals

Protect your fleet and online ecosystem (enabled by vehicle-connected apps) by reliably verifying the digital identities of the people creating online accounts.

Shared Mobility

Create a speedy onboarding experience for customers ready to hop on a scooter, bike or e-bike.

Download the Mobility Datasheet

How Jumio Benefits Mobility Services

ID & Driver’s License Verification

Establish the genuine identity of your users before letting them take the wheel. Jumio ID Verification automatically verifies government-issued IDs in real time, employing advanced technologies to detect digital manipulations of genuine ID images, content (name, date of birth, expiration date etc.) and face photo replacements.

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Fraud Deterrence

Cars, e-bikes and scooters are high-value assets that must be protected against theft. Jumio’s identity verification and authentication solutions can help mobility-based businesses protect their fleets by ensuring that the person creating an account or leasing a vehicle is who they claim to be. By requiring a valid government-issued ID and a selfie, Jumio provides a valuable fraud-prevention tool, as fraudsters generally prefer not to use their own likeness when trying to scam the system.

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Advanced Liveness Detection

Given the rise of spoofing (the act of using a photo, video, mask, or other substitute to impersonate an authorized person), Jumio employs premium liveness detection to ensure that the person creating an account is physically present. Using active illumination, a patented Jumio technique, the solution defends against deepfakes and presentation attacks, and has achieved ISO/IEC 30107-3 Level 2 PAD certification. Users simply center their face on the screen, and automated capture technology provides real-time feedback while AI instantly analyzes the selfie and ID to confirm the user is a living human and not a spoof — and with Jumio's selfie.DONE™, that selfie becomes a trusted credential for future interactions.

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Entitlement to Drive

Verifying identity is just the first step — confirming entitlement to drive is what keeps your platform compliant and your customers safe. Jumio automatically verifies driver’s licenses in real time, extracting key data and runs it through customizable rulesets to ensure every driver meets your eligibility requirements.

Trusted by leading brands worldwide.

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There was definitely an increase in conversions as a result of implementing Jumio, and a big step change for us compared to when we were doing manual reviews. That helped us in a real, tangible way. It was very impactful for onboarding and conversions."

Jason Harper, Vice President of Product, Paysafe