In the assisted mode, customers are identified through video assistance technology with dedicated or shared agents that interact in real-time via browser or mobile video call.
In unassisted mode, your customers will independently capture video evidence of their identity documents, take a picture of their face and perform a liveness test without an online agent. Verification happens through a combination of AI and expert review.
If you choose to use our platform, customers are identified and verified through video assistance technology staffed by your agents.
"As Monzo continues to grow and pursue new markets, we know that Jumio will scale with our business and continue to provide an essential service — helping Monzo create the best-possible experience for our banking customers while fighting financial crime."
Fraud DeterrenceThe video-based eKYC process combines human interaction, machine learning and AI-powered software, creating a powerful deterrent for cybercriminals who do not wish to show their faces when attempting to commit a crime.
Simplify Customer OnboardingEasy to use and easily integrates into your new account onboarding workflow. Replace the tedious process of physically verifying documents in person with a more efficient, cost-effective online solution.
Custom SolutionsThe choice is yours — use the Video Verification platform on its own or tap into the expertise of our agents. You can also shield your digital assets and record all the necessary evidence in a qualified way, ensuring that all data captured during the video verification sessions is securely preserved.
Convert Good CustomersConfidently verify your users without unnecessary friction with a much more efficient process compared to in-person customer verification.
Meet Compliance MandatesComply with regional and international AML and eKYC mandates by screening applicants to help block individuals involved in money laundering and other financial crime, backed by a defensible video-based audit trail.
SecurityAll data is transmitted and stored with strong AES 256-bit encryption. Jumio is PCI-DSS Level 1 compliant.