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Jumio Video Verification

Safely and securely onboard remote banking customers online with two-way video-based verification while ensuring Know Your Customer (KYC) and anti-money laundering (AML) compliance.
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Remote Customer Onboarding for Banks and Financial Institutions

3 Modes of Video Verification

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1. Assisted

In the assisted mode, customers are identified through video assistance technology with dedicated or shared agents that interact in real-time via browser or mobile video call.

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2. Unassisted

In unassisted mode, your customers will independently capture video evidence of their identity documents, take a picture of their face and perform a liveness test without an online agent. Verification happens through a combination of AI and expert review.

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3. Platform Only

If you choose to use our platform, customers are identified and verified through video assistance technology staffed by your agents.

See Video Verification in Action

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"As Monzo continues to grow and pursue new markets, we know that Jumio will scale with our business and continue to provide an essential service — helping Monzo create the best-possible experience for our banking customers while fighting financial crime."

Head of Financial Crime, Monzo
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Product Highlights

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Fraud Deterrence

The video-based eKYC process combines human interaction, machine learning and AI-powered software, creating a powerful deterrent for cybercriminals who do not wish to show their faces when attempting to commit a crime.
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Simplify Customer Onboarding

Easy to use and easily integrates into your new account onboarding workflow. Replace the tedious process of physically verifying documents in person with a more efficient, cost-effective online solution.
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Custom Solutions

The choice is yours — use the Video Verification platform on its own or tap into the expertise of our agents. You can also shield your digital assets and record all the necessary evidence in a qualified way, ensuring that all data captured during the video verification sessions is securely preserved.
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Convert Good Customers

Confidently verify your users without unnecessary friction with a much more efficient process compared to in-person customer verification.
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Meet Compliance Mandates

Comply with regional and international AML and eKYC mandates by screening applicants to help block individuals involved in money laundering and other financial crime, backed by a defensible video-based audit trail.
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Security

All data is transmitted and stored with strong AES 256-bit encryption. Jumio is PCI-DSS Level 1 compliant.

Use Cases

New Account Onboarding
For established banks and up-and-coming digital banks, it’s become a business imperative to streamline the digital onboarding experience.
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New Account Onboarding
Fraud Detection & Prevention
Using informed AI technology, Jumio offers advanced fraud detection services to benefit both customers and financial institutions. Mitigate your risks to help save time and money and increase fraud prevention.
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Fraud Detection & Prevention
AML & KYC Compliance
Stay up to date with global regulatory requirements without sacrificing the customer experience. Jumio’s KYC and AML solutions allow for biometric-based identity verification, ongoing AML screening and more.
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AML & KYC Compliance
Ongoing User Authentication
With Jumio’s facial recognition technology, you can help keep customer data secure. There is no longer a need to rely on outdated solutions like knowledge based authentication or two-factor authentication.
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Ongoing User Authentication
Account Recovery & Troubleshooting
With Jumio’s facial recognition technology, you can help keep customer data secure. There is no longer a need to rely on outdated solutions like knowledge based authentication or two-factor authentication.
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Account Recovery & Troubleshooting

FAQs

Get Started

Let a Jumio expert show you how easy it can be to integrate our automated identity proofing solutions into your existing processes.
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