Jumio Terms of Use

Last Updated: June 18. 2026

Welcome to Jumio!

For United States users only, these Jumio Terms of Use (Terms) apply to your access to and use of the Services provided by Jumio Corporation (Jumio”, “we”, “our” or “us). When we refer to our Services we mean (i) our identity verification and related services, including ID Verification, Identity Verification, Authentication, and Document Verification; (ii) the website located at jumio.com (or any successor links) and all associated websites; (iii) the Jumio Showcase mobile application; and (iv) our other services that we link to these Terms from.

BY AGREEING TO THESE TERMS, YOU AND JUMIO AGREE TO RESOLVE CERTAIN DISPUTES SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE PROCEEDING, OR BY JURY TRIAL. IF YOU DO NOT WISH TO ARBITRATE DISPUTES WITH JUMIO, YOU MAY OPT OUT OF ARBITRATION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 10(j). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. Unless we indicate otherwise, the amended Terms will be effective as of the date shown on these Terms, and your continued use of our Services confirms your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.

1. Your Information

You may provide certain information to Jumio in connection with your access to or use of our Services, or we may otherwise collect certain information about you when you access or use our Services. You represent and warrant that any information that you provide to Jumio in connection with the Services is accurate. For information about how we collect, use, share, and otherwise process information about you, please see the Jumio Online Services Privacy Notice.

2. Role of Jumio and Third-Party Platforms

You may have been directed to the Services by a third-party website, application, or business (a Third-Party Platform) for the purpose of verifying your identity in connection with a transaction between you and the Third-Party Platform. While Jumio may provide signals back to the Third-Party Platform regarding verification and authenticity, Jumio does not control any subsequent actions or decisions that Third-Party Platforms take based on those signals. If you are unable to successfully complete the automated identity verification process through our Services, you should contact the Third-Party Platform. Furthermore, Jumio is not a “data broker” that compiles, sells, or licenses your information to third parties for their own marketing, profiling, or independent use.

3. Your Use of Our Services

(a) Age Requirement. Jumio does not direct its Services to children under the age of 13, and to the extent prohibited by applicable law, the Services should not be used by anyone under statutory legal age of consent, unless adequate rights, consents and authorizations are provided on your behalf. Users under 18 years of age (or the age of legal majority where the user lives) may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms and be responsible for how the minor uses our Services. If you are a parent or guardian and you believe that your child under the age of 18 is using our Services without your consent, please contact us at [email protected].

(b) Your User Content. Our Services may allow you to create, upload, and store content, including images of your face and your identification document (collectively, User Content).

4. Prohibited Conduct and Content

(a) Prohibited Conduct. In addition to the other restrictions in these Terms, you will not, and will not aid or encourage others to, do any of the following in connection with the Services:

      • Violate any applicable law, contract, or other third-party right;
      • Misrepresent your identity, including by attempting to impersonate any person or entity;
      • Sell or resell our Services;
      • Copy, reproduce, distribute, publicly perform, publicly display, or create derivative works of all or portions of our Services;
      • Use our Services in any manner that could damage, disable, overburden, or impair the functioning of our Services;
      • Reverse engineer any aspect of our Services or do anything that might discover or reveal source code used by the Services;
      • Bypass or circumvent measures employed to prevent or limit access to any part of our Services;
      • Use any data mining, robots, or similar data gathering or extraction methods designed to scrape or extract data from our Services;
      • Use the Services, or any information obtained from the Services, to develop a competing product or service;
      • Develop or use any applications or software that interact with our Services without our prior written consent;
      • Link to the Services in a manner that damages or exploits, in our sole discretion, our reputation or suggests any form of association, approval, or endorsement by Jumio; or
      • Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.

(b) Prohibited Content. You may not share any User Content with us for which you do not have all the rights necessary to do so or that would violate the prohibitions in Section 4(a). This means, for example, that you must not share any User Content that contains the identification documents or any private or personal information of a third party. Additionally, it means that you must not submit User Content that utilizes masks, deepfakes, or other synthetic media to misrepresent your identity.

(c) Enforcement. We can enforce the Terms, including this Section 4, at our sole discretion. Choosing not to enforce the Terms in some instances does not mean we waive our right to enforce it in other instances.

5. Your License to Use the Services

(a) Ownership of the Services. The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained in the Services, and all intellectual property rights in the Services, are owned by Jumio or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Services, including all intellectual property rights in the Services, are reserved by us or our licensors.

(b) Limited License Granted to You. Subject to your compliance with these Terms, you are granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal, noncommercial use. Any use of the Services other than as specifically authorized in these Terms, without our prior written permission, is strictly prohibited and will terminate the license granted here and violate our intellectual property rights.

6. Trademarks

The Jumio name and our logos, product or service names, slogans, and the look and feel of the Services are trademarks of Jumio. You are not granted a license to use our trademarks. All other trademarks, registered trademarks, product names, and company names or logos mentioned on or in connection with the Services are the property of their respective owners. Reference to any products, services, processes, or other information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us. You may not use the Jumio trademark (or any confusingly similar name or symbol) as part of the branding for any other product or services.

7. Indemnification

To the fullest extent permitted by applicable law, you will indemnify and hold harmless Jumio and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners, and employees (individually and collectively, the “Jumio Parties”) from and against any losses, liabilities, claims, demands, damages, expenses or costs (including reasonable attorneys’ fees) arising out of or related to (a) your access to or use of the Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services. Jumio will have control of the defense or settlement, at Jumio’s sole option, of any third-party claims.

8. Disclaimer of Warranties

Your use of our Services and any content or materials provided in or with our Services is at your sole risk. Except as otherwise provided in a writing by us and to the fullest extent permitted under applicable law, our Services, and any content or materials provided in or with our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. Jumio disclaims all warranties with respect to the foregoing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, Jumio does not represent or warrant that our Services or any content provided in or with our Services is accurate, complete, reliable, current, or error-free or that access to our Services or any content provided in or with our Services will be uninterrupted. This means, for example, Jumio does not guarantee that the Services will successfully verify your identity or that your use of the Services will enable you to complete any intended transaction with a Third-Party Platform. While Jumio attempts to make your use of our Services safe, we cannot and do not represent or warrant that our Services or any content provided in or with our Services or our servers are free of viruses or other harmful components, content or materials. You assume the entire risk as to the quality and performance of the Services and any content provided in or with our Services. All disclaimers of any kind (including in this section and elsewhere in these Terms) are made for the benefit of Jumio and the other Jumio Parties as well as their respective successors and assigns.

9. Limitation of Liability

(a) To the fullest extent permitted by applicable law, Jumio and the other Jumio Parties will not be liable to you under any theory of liability — whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive, or special damages or lost profits, data or goodwill, even if Jumio or the other Jumio Parties have been advised of the possibility of the damages.

(b) The total liability of Jumio and the other Jumio Parties for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to USD $100.

(c) The limitations set forth in this Section 9 will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of Jumio or the other Jumio Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

10. Dispute Resolution; Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND JUMIO TO ARBITRATE CERTAIN DISPUTES AND LIMITS THE MANNER IN WHICH YOU AND JUMIO CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND JUMIO FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU AND JUMIO AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. JUMIO AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY.

YOU AND JUMIO EACH ACKNOWLEDGE THAT THE TERMS OF THIS SECTION ARE INTENDED TO REDUCE THE FINANCIAL BURDENS ASSOCIATED WITH RESOLVING DISPUTES AND ARE NOT INTENDED TO DELAY ADJUDICATION OF EITHER PARTY’S CLAIMS.

FOLLOW THE INSTRUCTIONS BELOW, IN SECTION 10(j), IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS.

(a) Claims This Section Applies To. This Section 10 applies to all Claims between you and Jumio. A Claim is any dispute, claim, or controversy (excluding those exceptions listed in Section 10(c), below) between you and Jumio, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, for which either party wishes to seek legal recourse and that arises from or relates to these Terms, our Services (including any claims related to the use or operation of our Services), the purchase of any products or services made available through our Services, all privacy or data security claims, and all claims related to the validity, enforceability, or scope of this Section or any portion of it.

(b) Informal Dispute Resolution Before Arbitration. If you believe you have a Claim against Jumio or if Jumio believes it has a Claim against you, you and Jumio will first attempt to resolve the Claim informally to try to resolve the Claim more quickly and reduce costs for both parties. You and Jumio will make a good-faith effort to negotiate the resolution of any Claim for 45 days (Informal Resolution Period), from the day either party receives a written notice of a dispute from the other party that satisfies the requirements of this Section 10(b) (a Claimant Notice). The Informal Resolution Period is designed to allow the party who has received a Claimant Notice to make a fair, fact-based offer of settlement if it chooses to do so. The Informal Resolution Period may be extended by the parties’ mutual written agreement.

You must send any Claimant Notice to Jumio by certified mail, addressed to Jumio Corporation, Attn: Legal Department, 100 Mathilda Place, Suite 100, Sunnyvale, CA 94086 or by email to [email protected]. Jumio will send any Claimant Notice to you by email and certified mail at the email and mail addresses provided to it, if any. The party sending a Claimant Notice (the Claimant) will ensure it includes: (i) the Claimant’s name, address, email address, and telephone number; (ii) a description of the nature of and basis for the Claim, including the date(s) on which the Claim arose and the facts on which the Claim is based; (iii) the identity of the Third-Party Platforms, if any, that directed the Claimant to the Services; (iv) the specific relief sought; and (v) a personally signed statement from the Claimant themselves (and not their counsel) verifying the accuracy of the contents of the Claimant Notice.

During the Informal Resolution Period for each Claimant Notice, the parties will engage in at least one individualized video settlement conference, which both parties will personally attend (with counsel for both parties, if represented, invited to attend as well). If a party is unable to participate in the settlement conference by video, that party may attend telephonically upon showing of good cause warranting telephonic participation (e.g., inability to afford equipment or insufficient Wi-Fi due to indigent circumstances). You and we agree that the parties (and counsel, if represented) will work cooperatively to schedule the conference at the earliest mutually convenient time.

No arbitration demand (Arbitration Demand) may be filed or proceed before a Claimant Notice is sent and the Informal Resolution Period has concluded. If you or Jumio files an Arbitration Demand without complying with the requirements in this Section 10, including the requirement for the parties to conference and to wait for the Informal Resolution Period to conclude, the other party may seek relief from a court to enjoin such filing and for such other relief as the court deems proper. The prevailing party in any such action will be entitled to recover its costs and reasonable attorneys’ fees incurred in seeking such relief.

To facilitate the parties’ efforts to reach an efficient resolution of any Claim, the applicable statutes of limitation will be tolled, and all deadlines associated with arbitration fees deferred, from the commencement of the Informal Resolution Period through the date when suit or arbitration may be filed under these Terms.

(c) Claims Subject to Binding Arbitration; Exceptions. All Claims that are not resolved in accordance with Section 10(b) must be resolved by a neutral arbitrator through final and binding arbitration rather than in court, except as expressly set forth in this subsection 10(c). Claims subject to binding arbitration include, without limitation, disputes arising out of or relating to the interpretation or application of this arbitration provision, including the enforceability, revocability, or validity of this arbitration provision or any portion of it, as well as all claims relating to the Services or your use of the Services. The only exceptions to this requirement are individual disputes that qualify for small claims court (provided that the small claims court does not permit class or similar representative actions or relief) and any disputes exclusively related to the intellectual property rights of you or Jumio, including any disputes in which you or Jumio seek injunctive or other equitable relief for the alleged unlawful use of your or Jumio’s intellectual property (IP Claims). Only IP Claims are excluded from the arbitration requirement; Claims that are not related to intellectual property or intellectual property rights but are jointly filed with IP Claims remain subject to the requirement. Any claims or disputes that are expressly excluded from arbitration under this Section 10(c) must be resolved exclusively in a court of competent jurisdiction in accordance with Section 11.

(d) Binding Individual Arbitration. Except as otherwise expressly permitted by this Section 10, all Claims subject to arbitration may be resolved only through binding individual arbitration conducted by the American Arbitration Association (the AAA), https://adr.org/, according to the Federal Arbitration Act, 9 U.S.C. § 1, et seq., (FAA). If you are a “Consumer,” meaning that you only use Services for personal, family, or household purposes, the then-current version of the AAA’s Consumer Arbitration Rules, as modified by these Terms (the Rules), will apply to Claims between you and Jumio. If you are not a Consumer, the then-current version of the AAA’s Commercial Arbitration Rules and Mediation Procedures, as modified by these Terms, will apply to Claims between you and Jumio.

These Terms affect interstate commerce, and the enforceability of this Section 10 will be substantively and procedurally governed by the FAA to the maximum extent permitted by law. As limited by the FAA, these Terms, and the Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Claim and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. As allowed by applicable law, the arbitrator may only award legal or equitable remedies that are individual to you or Jumio to satisfy your or our individual Claims (that the arbitrator determines are supported by credible relevant evidence).

(e) Arbitration Procedure and Location. You or Jumio may initiate arbitration of any Claim not resolved during the Informal Resolution Period by filing an Arbitration Demand with AAA in accordance with the Rules.

Instructions for filing a demand for arbitration with AAA are available on the AAA website or by calling AAA at 800-778-7879. You must send a copy of any demand for arbitration to Jumio by certified mail addressed to Jumio Corporation, Attn: Legal Department, 100 Mathilda Place, Suite 100, Sunnyvale, CA 94086 or by email to [email protected]. Jumio will send any demand for arbitration to you by email and certified mail at the email and mail addresses provided to it, if any.

The arbitration will be conducted by a single arbitrator in the English language. You and Jumio both agree that the arbitrator will be bound by these Terms.

The arbitrator will decide the matter based solely on written submissions, unless the arbitrator decides that a formal hearing is necessary. If an in-person hearing is determined to be necessary, the site of any in-person hearing will be determined by the applicable Rules.

The arbitrator (not a judge or jury) will resolve all Claims in arbitration. Unless you and Jumio agree otherwise, any decision or award will include a written statement stating the decision of each Claim and the basis for the award, including the arbitrator’s essential factual and legal findings and conclusions.

Any arbitration decision or award may be enforced as a final judgment by any court of competent jurisdiction or, if applicable, application may be made to such court for judicial confirmation of any award and an order of enforcement.

(f) Arbitration Fees. Each party will be responsible for arbitration fees in accordance with the applicable Rules and these Terms.

(g) Frivolous or Improper Claims. To the extent permitted by applicable law, a Claimant must pay all costs incurred by the defending party, including any attorney’s fees and arbitration fees, related to a Claim if an arbitrator determines that (i) the Claim was not warranted by existing law or by a nonfrivolous argument, (ii) the factual contentions for the Claim lacked evidentiary support when filed or were unlikely to have evidentiary support after a reasonable opportunity for further investigation, or (iii) the Claim was filed in arbitration for any improper purpose, such as to harass the defending party, cause unnecessary delay, or needlessly increase the cost of dispute resolution.

(h) Confidentiality. If you or Jumio files a Claim in arbitration, you and Jumio agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and other materials that might be exchanged or the subject of any discovery in the arbitration. You and Jumio agree to seek such protection before any such information, documents, testimony, or materials are exchanged or otherwise become the subject of discovery in the arbitration.

(i) Mass Disputes. If 25 or more Claimant Notices are received by a party that raise similar Claims and have the same or coordinated counsel, these will be considered a Mass Dispute and the provisions of this Section 10(i) will apply to all such Claimant Notices. No Claimant Notice or Arbitration Demand that is part of a Mass Dispute may be filed or deemed filed, and no related arbitration fees may be assessed, until the Claimant Notice is selected to proceed to arbitration following the process set forth in this Section 10(i).

1. Applicable Rules.  Any Arbitration Demands based on these Claimant Notices filed in arbitration will be subject to the AAA’s then-current Mass Arbitration Supplementary Rules, as modified by these Terms. Any disputes over whether an Arbitration Demand should be considered part of the Mass Dispute will be decided by the AAA as an administrative matter. The following procedures are intended to supplement the AAA’s Mass Arbitration Supplementary Rules, and to the extent these procedures conflict with those Rules, the procedures are intended to supersede the Rules.

2. Process to Maximize Arbitration Efficiencies. The parties shall follow the process set forth in this Section 10(i), to maximize efficiencies in the management, investigation, and arbitration of any Mass Dispute.

a. Counsel representing the Claimants in a Mass Dispute shall notify the other party in writing (email will suffice) when all or substantially all Claimant Notices relating to the Mass Dispute have been provided and shall include a complete list identifying all such Claimants by name, email address, address, telephone number, and the identity of the Third-Party Platforms, if any, that directed the Claimant to the Services. Notwithstanding the requirement for individualized settlement conferences in Section 10(b), in the event of a Mass Dispute, the parties will hold only a single video settlement conference, which may be attended solely by counsel for both parties.

b. The AAA will randomly select 10 Claimant Notices that comply with Section 10(b) to proceed in arbitration as an initial set (Initial Arbitrations).

c. Counsel for Claimants shall then file Arbitration Demands with AAA for the 10 Claimant Notices in the Initial Arbitrations.

d. The parties shall proceed to arbitrate, on an individual basis, all 10 Initial Arbitrations. The arbitrations must be conducted on an individual basis unless both parties agree otherwise.

3. Mediation. Upon conclusion of the 10 Initial Arbitrations (or sooner if the parties agree) and before proceeding with any other Arbitration Demands, the parties must engage in a single mediation of all Claimant Notices in the Mass Dispute, before a mediator they mutually select. The parties will have 30 days following the conclusion of the last of the Initial Arbitrations to agree on a mediator. If they are unable to do so, the AAA may appoint one as an administrative matter. No additional Arbitration Demands may be filed until 30 days after such mediation concludes or 90 days after the appointment of a mediator, whichever is sooner.

4. Remaining Claimant Notices and Arbitrations. If mediation concludes with 100 or more unresolved Claimant Notices, any remaining Claimant or the receiving party to a remaining Claimant Notice may opt out of arbitration of all Claimant Notices that were not resolved in the initial 10 Arbitration Demands or mediation. Such an election may only be for all Claimant Notices remaining in the Mass Dispute, not a portion thereof. To be effective, such election must be communicated in writing (email suffices) to counsel for the other party within 30 days of mediation concluding. Claimant Notices released from the arbitration requirement must be resolved according to Section 11.

If complaints based on Claimant Notices that were released from the arbitration requirement are filed in court, the Claimants may seek class treatment, although to the fullest extent allowed by applicable law, the putative class(es) must be limited to those Claimants in the Mass Dispute whose claims remain unresolved, and for which a Claimant Notice was received by the other party. Any party may contest class certification at any stage of the litigation and on any available basis and may raise any other defenses available under applicable law.

If the mediation process concludes with fewer than 100 Claimant Notices remaining or if no timely election to opt out of arbitration is made, the AAA will randomly select 30 Claimant Notices (or the total remaining if less than 30) that comply with Section 10(b) to proceed in arbitration in the same manner as described in Section 10(i)(2), above. Once such arbitrations have concluded, the parties will repeat this process until all Claimant Notices in the Mass Dispute have been resolved.

(j) Opting Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accepted a version of these Terms by emailing [email protected]. To be effective, the opt-out notice must be on your own behalf and include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration in order to be valid. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 11.

(k) Rejection of Modifications to this Section. You may reject any change we make to this Section 10 (except changes to addresses at which notice must be given under this Section 10) as to you, by emailing [email protected] within 30 days of the date of the change. To be effective, you must send the notice or rejection on your own behalf, and you must include your full name, mailing address, and email address. The notice must clearly indicate your intent to reject changes to Section 10. You may reject changes to Section 10 only as a whole. You may not reject only certain changes to Section 10. If you reject changes to Section 10, the most recent version of Section 10 that you have not rejected will continue to apply.

(l) Two Years to Assert Claims. To the extent permitted by law, any Claim by you or Jumio against the other must be included in a Claimant Notice within two years after such Claim arises; otherwise, the Claim is permanently barred, which means that you or Jumio will no longer have the right to assert that Claim.

(m) Severability. If any portion of this Section 10 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable: (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 10 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 10; and (iii) to the extent that any claims may proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction, in accordance with these Terms, and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 10 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 10 will be enforceable.

11. Governing Law and Venue

Any dispute, Claim, or controversy arising from or relating to these Terms or our Services will be governed by and construed and enforced in accordance with the laws of the State of California, except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute, Claim, or controversy arising from or relating to these Terms or our Services that is not subject to arbitration or cannot be heard in small claims court will be resolved exclusively in the state or federal courts of the State of California and the United States, respectively, sitting in Santa Clara County, California. You and Jumio waive any objection to venue in any such courts.

12. Modifying and Terminating Our Services

We reserve the right to modify our Services or to suspend or terminate providing all or part of our Services at any time. All modifications and additions to the Services will be governed by the Terms, unless otherwise expressly stated by Jumio in writing. The parties’ respective rights and obligations under Sections 1-4, 5(a), 6-15 of these Terms, together with all other provisions that may reasonably be construed to survive, will survive the expiration or termination of these Terms for any reason. We are not responsible for any loss or harm related to your inability to access or use our Services.

13. Severability

Except as stated in Section 10(m), if any portion of these Terms is found to be unenforceable or unlawful for any reason, including because it is found to be unconscionable, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of these Terms; and (c) the unenforceable or unlawful provision may be revised to the extent required to render the Terms enforceable or valid, and the rights and responsibilities of the parties will be interpreted and enforced accordingly, so as to preserve the Terms and the intent of the Terms to the fullest possible extent.

14. Export Control

You are responsible for compliance with United States export controls and for any violation of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant, and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country or (b) on any of the U.S. government lists of restricted end users.

15. Other Terms

(a) Jumio’s failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms reflect the entire agreement between the parties relating to the covered subject matter and supersede all prior agreements, representations, statements, and understandings of the parties. The section titles in these Terms are for convenience only and have no legal or contractual effect. Use of the word “including” will be interpreted to mean “including without limitation.” Except as otherwise provided, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Communications and transactions between Jumio and you may be conducted electronically. We may assign the Terms, in whole or in part, with or without notice to you. You cannot assign your rights or obligations under the Terms, and any attempted assignment in violation of this sentence is void.

(b) If you have a question regarding the Services, please send an email to [email protected]. Please note that email communications will not necessarily be secure; accordingly, you should limit the amount of sensitive information in your email correspondence with us.