Lottoland Case Study: Winning at Onboarding with Jumio

jumio logo Lottoland logo image of man holding phone holding his fist up excited. Image text reads: Winning at Onboarding

Lottoland has grown rapidly to become a world leader in online gaming. Innovation, coupled with the freedom to offer players a unique and enhanced lottery experience, has been key to the company’s success. In June 2018, Lottoland paid out €90 million to one lucky winner, a win that has been confirmed by Guinness World Records as the largest online gaming payout.

The Gibraltar-based business is active in 15 markets, has over 400 employees, and has more than 18 million customers worldwide. Lottoland is licensed and regulated by the Government of Gibraltar, the UK Gambling Commission, the Republic of Ireland National Excise License Office, the Northern Territory’s Racing Commission in Australia, the Swedish Gambling Authority, the Malta Gaming Authority and the Western Cape Gambling and Racing Board.

Lottoland used to conduct manual KYC checks, which was not only time consuming but also left the business open to fraud. When looking for an eKYC vendor, Lottoland had three key criteria:

  1. Performance
  2. User experience
  3. Functionality and flexibility

“We decided on Jumio once we were sure that not only was their product the best performer, but also due to their willingness to work together and improve the relationship,” said António Veríssimo, COO of lotto and gaming at Lottoland. “Jumio is an industry leader in KYC and fraud detection, and has come ahead in all of the performance tests we’ve conducted with other potential partners in this space. That, alongside great relationship management, has made Jumio a trusted Lottoland partner for over six years.”

Read the entire case study here.


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