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Bank Negara Malaysia eKYC Compliance

Discover the digital identity verification and eKYC solution trusted by leading financial institutions worldwide.

BNM eKYC Guidelines

Updated Bank Negara Malaysia (BNM) eKYC policies allow banks, financial services and insurers operating in Malaysia to conduct video calls or leverage technology like AI, machine learning and biometrics to onboard customers online. A financial institution may utilize biometric and fraud detection technology to verify a customer’s identity against a government-issued ID and liveness detection technology to ensure the customer is a live subject and not an impersonator.

The Opportunity

With the implementation of eKYC, financial institutions can onboard new customers without requiring them to visit a physical branch. KYC can be performed remotely anytime and anywhere at the customer’s convenience. Allowing digital onboarding opens up greater market opportunities for the banking and financial services sector and facilitates financial inclusion.

How Jumio Supports BNM eKYC Guidelines

Achieve transparency and accountability

Jumio allows institutions to access and audit our eKYC processes and provides audit results and real-time reports of verification transactions for regulatory review.

Establish trusted digital identity

Jumio identity verification leverages AI, machine learning, face-based biometrics and certified liveness detection to quickly and accurately verify the digital identity of remote users. The end user just needs to capture a picture of their ID with a smartphone or webcam, followed by a selfie.

Achieve low FAR and FRR

For Jumio, FAR and FRR rates are being optimized through a combination of informed AI, biometrics, OCR and biometrics, leveraging our global experience to deliver industry-leading accuracy rates.

Provide periodic reviews and audits

Jumio conducts monthly audits of our verification transactions to ensure applications continue to perform as intended and provides standard reports of verification transactions to support audits.

Get Started

Let a Jumio expert show you how easy it can be to integrate our automated verification solutions into your onboarding process, whether it be within your app or on your website. Request more information here and we’ll be in touch shortly.