GDPR is upon on us. Unfortunately, most businesses seem woefully unprepared for the regulation — and this includes organizations on both sides of the Atlantic. If you’re reading this from outside the EU, you may be thinking ‘What’s the big deal? This won’t affect my organization’. Think again. The regulation impacts firms both inside and […]
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Increasing scrutiny from customers and regulators combined with increasingly scrupulous fraudsters means your online identity verification program must get real. Verifying the real life identity of your online customers is a growing concern and necessity of businesses across industries. A number of solutions exist to help companies identify the true identity of their online customers. […]
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GDPR is upon us. The General Data Protection Regulation goes into effect this month and I have a few pretty big concerns based on some cursory conversations with my colleagues at US-based organizations. Concern 1: Most U.S. Companies Still Unprepared for the GDPR The first concern is their apparent ignorance just how much GDPR impacts […]
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To understand how artificial intelligence is fundamentally changing how Jumio verifies online IDs and identities, you must first understand two concepts you’ve likely heard of: machine learning and deep learning. Machine Learning Definitionally, machine learning are algorithms that parse data, learn from that data, and then apply what they’ve learned to make informed decisions. So […]
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Millennials, Gen Xers, and Baby Boomers spoke out about their online and mobile banking experiences. Here’s what we heard. 40% of Americans have not stepped foot through the doors of a bank in the last six months. Instead, online banking is has gained serious momentum as the preferred method of banking. To learn more about […]
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Expectations have been raised. Thanks to Amazon, Uber, and Google, your consumers expect a better onboarding experience online. They expect it to be simple, fast, and secure. They have options and will simply switch to alternative service if you make the process too onerous. Given the shift in global demographics, your primary customer groups are […]
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Exploring your options for online identity verification. If you’ve seen Catfish: The TV Show, you know that people are not always whom they claim to be. Catfishing refers to a scam where someone, the ‘catfish,’ creates a fictitious online identity often using someone else’s pictures and false biographical information to pretend to be someone other […]
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At its face, online identity verification seems pretty straight forward. Ask the user to capture a picture of their government-issued ID (passport or driver’s license), take a selfie to make sure he/she is the same person depicted on the ID, and get a verification decision — thumbs up or down. Each vendor has their own […]
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Understanding the Mutual Pains of Players and Operators at Account Setup & Digital Identity Verification Consider these stats from our recent research with online players and leading EU-based gambling operators. 25% of online gambling customers have abandoned the account opening process because the process was too long or too complicated. 40% of respondents say opening […]
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While more and more businesses are selling their products and services over the Internet, they are increasingly being required to definitively assess whether their online customers are who they say they are. This is especially an issue in processes where money, property or delicate information is exchanged, such as banking and financial services. But, this […]
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