Identity Verification Solutions
Identity Verification Software to Confirm Your Customers
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Identity verification is how a business confirms a new customer is who they say they are. Jumio automates this process using AI to evaluate an ID check, a selfie with liveness detection, and a risk-based decision to stop fraud and meet KYC and AML compliance.
Identity Verification Services
How identity verification works
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How identity verification works
Verify the ID’s authenticity
The customer photographs their government-issued ID. Jumio confirms the document is authentic and unaltered. (Learn more on our ID Verification page.)
1
Verify the person is present and living
The customer takes a selfie. A liveness check confirms they're physically present and a real person, then matches their face to the photo on the ID.
2
Make a risk-based decision
Jumio quickly assesses identity risk so businesses can make decisions based on their own risk tolerance, so genuine customers get through and fraud gets stopped.
3
Ready to see how Jumio can help you build digital trust?
Solution Highlights
Global Coverage
Verify customers worldwide, with support for a broad range of government-issued IDs across countries and languages.
Liveness Detection
A brief, face-based liveness check confirms a real, present person and protects against spoofs and deepfakes, while deterring scammers who won't share their own likeness.
User Experience
Dramatically reduce user friction and verification time while increasing conversion rates.
Course Correction
Reduce abandonment rates by enabling your users to retake a picture of their ID or selfie if the initial image is unreadable.
Compliance
Comply with KYC, AML, CCPA, GDPR and many more privacy and financial services regulations and directives.
Security
All data is transmitted and stored with strong AES 256-bit encryption. Jumio is PCI-DSS Level 1 compliant.
By adding Jumio into the customer verification process, we are making life quicker and easier for our customers, minimising fall-out from lengthy verification processes and removing costly man hours where we have to receive and review documents manually."
Assurance at every step of the journey.
FAQs
Generally, users can use the same documents for digital identity verification that they would use to verify their identity in person. Some of the most common ID document verifications include:
- Driver’s License
- Passport or Passport Card
- State ID Card
- Permanent Resident Card
Identity verification is a key part of the account opening process and is commonly used by financial institutions to mitigate fraud risks. It can also be used to prevent minors from accessing age-restricted products. Furthermore, any company that wants to protect sensitive user data, including healthcare records and social media accounts, can use identity verification for both onboarding and for biometric authentication of returning users.
Most identity verification checks finish in seconds. The customer photographs their ID and takes a selfie, and Jumio quickly assesses identity risk so businesses can make decisions based on their own risk tolerance.
It confirms the ID document is authentic, verifying that the person presenting it is real and physically present, and ensuring they match the photo on the ID. Advanced liveness detection helps defend against stolen photos, spoofing and deepfakes, while additional risk signals help identify suspicious activity before an account is opened. Beyond onboarding, ongoing analysis can uncover connections and emerging risks across identities and transactions, helping businesses detect fraud as it evolves.
Yes, identity verification can be completed remotely. The entire process happens online on the customer's own phone or computer, with no branch visit or special hardware required. This is what lets businesses onboard customers from anywhere.