Health Care

Fighting Fraud and Protecting Patients with Identity Verification and Authentication

There’s an increasing number of ways online identity verification solutions can be used to not only improve the quality and efficiency of patient service, but to ensure that hospitals, pharmacies and laboratories provide sensitive medical information, test results and prescriptions to the actual patient.

Recent data breaches, combined with the growth of the dark web and identity theft, have empowered cybercriminals to more easily impersonate legitimate patients. This is why all sectors of health care need to properly vet and verify online customers to ensure that they are who they claim to be. Jumio’s biometric-based identity proofing and authentication solutions can help on a number of fronts.
  • Efficiently process patients and prescriptions
  • Comply with patient-protection mandates
  • Fight insurance fraud
Health Care Use Cases
Online prescriptions
Comply with regulations requiring online pharmacies to verify the identities and ages of patients seeking prescriptions.
Patient intake
Boost efficiency and drastically reduce the potential for human error by verifying new patients, further reducing time spent on rejected insurance claims.
Insurance fraud
Avoid fraudulent claims and subsequent legal fees while protecting patient identity and privacy.
Reputation management
Show patients that you take the protection of their personal data seriously.

How Jumio Benefits the Health Care Industry

Jumio’s suite of identity and authentication solutions is specifically designed for the health care industry.

Age Verification

Jumio’s ID Verification solution extracts the date of birth from a wide variety of government-issued IDs which can be used to calculate the current age of the patient creating the online account or refilling an online prescription.

Insurance Fraud Prevention

Because Jumio’s Identity Verification solution requires a valid government-issued ID and a selfie, the process itself provides a powerful fraud-prevention tool as many fraudsters generally prefer not to use their own likeness when defrauding a medical institution because they’re likely to incriminate themselves.

Liveness Detection

Given the rise of spoofing (the act of using a photo, video or a different substitute for an authorized person’s face), Jumio employs state-of-the-art liveness detection to ensure that the patient creating the account or ordering a prescription online is physically present.

Ongoing Treatments and Prescriptions

When a patient logs in or attempts to refill an online prescription, the patient takes a fresh selfie and a new 3D face map is created, which is then compared to the original 3D face map to ensure that the patient logging in is the same as the account owner. It’s fast, reliable and helps provide peace of mind that the patient is who they claim to be.

Recommended Solutions

Jumio ID Verification

Determine if an ID is authentic and belongs to the user.

  • jumio Jumio ID Verification
  • jumio Simple user experience
  • jumio Catch fake IDs

Jumio Identity Verification

Ensure that the person behind a transaction is who they say they are.

  • jumio Government-issued ID + selfie
  • jumio Liveness detection
  • jumio Compare ID photo to selfie

Jumio Authentication

Replace outdated KBA with the simplicity and security of a selfie.

  • jumio Verify enrolled users
  • jumio Unlock access to passwords, accounts and other enrolled services
  • jumio Fast, secure and reliable

Get Started

Let a Jumio expert show you how easy it can be to integrate our suite of verification solutions to your website or mobile experience. Start by requesting more information and we’ll be in touch shortly.

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