Tipico Chooses Jumio to Improve Mobile Customer Experience
Payment Scanning Technology provides customers faster more secure first deposits
PALO ALTO, CALIF., LONDON, UK., 16 August 2016 – Jumio Corp., the leader in ID verification, today announced that Tipico, one of the largest online gambling operators in the European market and part of the top 50 online gaming companies in the world, has integrated BAM Checkout™ to streamline first deposits for its mobile customers.
Jumio’s own research has shown an average time of between one-to-two minutes for making deposits; with some operators reporting abandonments rates of up to 70 percent. It is an industry-wide problem and one Jumio is leading the way in solving.
Now, thanks to Jumio, Tipico customers can simply scan their bankcard with their mobile device when making a deposit on the mobile site or app., multiple keystrokes and the potential for error are replaced with a fast, secure and seamless process.
Jim Parkins, Director of Product Management at Tipico said, “we want to provide a great customer experience at every step of the process. The first deposit is a critical step of the customer journey and sets the standard for the rest of their experience with us. With a simple and secure method of making a first deposit, we are giving new customers a first class experience right from the start.
We have been especially impressed with how simple it was to integrate Jumio’s systems with our,” Parkins said. “We are sure that this is the beginning of a successful relationship which our customers will benefit from.”
Robert Prigge, Chief Revenue Officer, at Jumio, added: “Tipico is a serious name in gaming and we are pleased that to work with them to provide their customers the perfect experience from start to finish. Jumio is rapidly becoming the go-to solution for gaming operators who want to solve abandonment issues and with very good reason.”
Jumio delivers the next-generation in digital ID verification, enabling businesses to reduce fraud and increase revenue while providing a fast, seamless customer experience. Jumio uses computer vision technology to verify credentials issued by over 200 countries in real-time web and mobile transactions. Jumio’s solutions are used by leading companies in the financial services, sharing economy, retail, travel and online gaming sectors. Funded by Centana Growth Partners and based in Palo Alto, California, Jumio operates globally, with offices in the US and Europe, and has been the recipient of numerous awards for innovation.
For more information, please visit www.jumio.com.
Tipico Co. Ltd. is one of the leading European sports betting providers. Franchise partners run around 1,100 shops offering exciting entertainment to sports fans. Tipico customers can place bets on more than 20 different sports online and over the counter in Tipico Shops. Between 80 and 95 percent of the played amounts will be distributed amongst customers as winnings. Tipico attaches great importance to safe and responsible gambling. The Malta Gaming Authority (MGA) has issued Tipico Co. Ltd. licenses to carry out betting shops and online casino games. As one of the first providers, Tipico Co. Ltd. has held a license in Schleswig-Holstein/ Germany for online sports betting since May 2012. The company, based in St. Julian’s in Malta, has been founded in 2004 as an international trading company. Over 6,000 people all over Europe work for Tipico and its Franchise network.
Tel: 07958 698 698
Tipico Corporate Communications
Head of Corporate Communications
Tipico Deutschland Marketing und Vertriebs GmbH, Frankfurt am Main/Germany
Tel.: +49 69 971 99 01 30