Mobiquity partners with Jumio to deliver an enhanced digital onboarding process to customers

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Leading digital consultancy teams up with AI-powered digital identity verification provider to dramatically improve user experience and reduce abandonment rates during new account onboarding

Jumio, the leading provider of AI-powered end-to-end identity verification and authentication solutions, today announced a new partnership with Mobiquity, a digital consultancy that designs and delivers compelling digital products and services for the world’s leading brands. Mobiquity has been strategically partnering with leading solution providers to provide a complete suite of offerings for organizations looking to embrace digital transformation, especially banks and retail organizations. With this new partnership, Mobiquity and Jumio will work together to deliver a seamless, fast, and secure onboarding process for the clients they serve globally.

These days, some organizations are still operating with inefficient processes, making onboarding the most costly and frustrating process during a customer’s lifecycle. Whether signing up for an account with a bank or retail outlet or joining a new service, like food delivery or utilities, the cumbersome and time-consuming steps involved mean more than 40% of customers quit before finishing the new account opening process. These high churn and abandonment rates are especially evident with enterprises operating in regulated industries, such as financial services. To help these companies revamp their digital operations and make critical first impressions, Mobiquity works with its clients to develop a smooth, intuitive, and low-friction onboarding process.

To enhance this offering further, Mobiquity integrates Jumio’s online identity verification and authentication solutions into its digital onboarding service. With Jumio’s services, it is now easier than ever for companies to verify the digital identities of new and existing users in a quick, easy, and secure manner. Together, Mobiquity and Jumio will help leading brands to design compelling and streamlined onboarding experiences that reduce abandonment rates, online fraud, and customer frustration while still complying with strict compliance mandates (e.g., Know Your Customer and Anti-Money Laundering).

“We are thrilled that our partnership with Jumio furthers our ability to deliver a holistic set of digital solutions for our banking clients while also providing beneficial offerings that extend into all of the industries we serve,” said John Castleman, CEO of Mobiquity. “As customers increasingly seek out digital access to the companies they do business with, it is more important than ever that businesses focus on efficient digital onboarding processes and avoid losing customers to competitors.”

“Sadly, the onboarding process for most modern enterprises, especially those operating in regulated industries, is painful and time-consuming,” said Robert Prigge, CEO of Jumio. “Our partnership with Mobiquity enables our clients to enjoy a best-of-breed experience that puts our clients’ end users at the epicenter and delivers a fast, simple, and compliant sign-up process designed to optimize account conversions.”

This partnership joins together Mobiquity and Jumio’s unique capabilities and allows for a smooth, customer-centric digital onboarding process that includes identity verification, fraud detection, KYC/AML compliance, and ongoing identity authentication for their shared customers.

To learn more about Jumio and its award-winning end-to-end biometric identity verification solutions, visit

About Jumio

When identity matters, trust Jumio. Jumio’s mission is to make the internet a safer place by protecting the ecosystems of businesses through cutting-edge online identity verification and authentication services that quickly and accurately connect a person’s online and real-world identities. Jumio’s end-to-end identity verification solutions fight fraud, maintain compliance and onboard good customers faster.

Leveraging advanced technology including informed AI, biometrics, machine learning, certified 3D liveness detection and human review, Jumio helps organizations meet regulatory compliance including KYC, AML and GDPR and definitively establish the digital identity of their customers. Jumio has verified more than 225 million identities issued by over 200 countries and territories from real-time web and mobile transactions. Jumio’s solutions are used by leading companies in the financial services, sharing economy, digital currency, retail, travel and online gaming sectors. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe and Asia Pacific and has been the recipient of numerous awards for innovation. For more information, please visit

About Mobiquity

Mobiquity is a digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers. Its approach balances human needs with usefully applied technology, unbound creativity with research and analytics, and agile development with strict engineering and security standards. Mobiquity’s end-to-end services consider every dimension of a digital business from marketing to IT, providing strategy, experience design, product engineering, cloud services, and analytics. To learn more, visit


Media Contacts

U.S. Media Contact

Alex Mercurio
10Fold Communications
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Europe Media Contact

Gemma Lingham
FleishmanHillard Fishburn
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