Jumio’s unique computer vision solutions enable quicker subscription origination, seamlessly verify customer identity to prevent fraud, and meet compliance requirements to verify subscriber identity

Jumio is changing the way telecommunications companies originate, manage and expand customer relationships. Our unique computer vision capability embeds into our clients’ sites or apps so they can increase the speed at which they open new customer accounts or verify customer identity on existing accounts to be able to offer new revenue-generating services to their customers.

Many telco providers still rely on outdated customer verification methods by asking customers to email, fax or physically drop off copies of ID documents at a branch office, when they wish to originate an account relationship or execute certain transactions. This is not only inconvenient; it breaks the transaction momentum, which results in significant consumer drop-off and dissatisfaction.

Jumio’s approach is different – it has been specifically developed to meet the challenge of how to verify identity in a connected-device environment. We use computer vision technology to validate, extract and auto-populate customer data from ID documents to support a wide range of transactions. We offer a real-time process; document authentication takes place seamlessly in the background so that customers are not inconvenienced and the momentum of the remote transaction is maintained.

Learn more about Jumio solutions:

In partnership with our customers, here’s how we’re applying our technology to the telecommunications industry:

Reduce drop-off in the account opening process: Telecommunications firms using online channels to originate new account applications are turning to Jumio to decrease application abandonment and accurately capture data to boost credit referencing application success rates..
Verify customer identity for prepaid accounts: Mobile Network Operators (MNO’s) are increasingly being regulated to verify the identity of their existing prepaid customer base. Faced with the option of receiving millions of copies of ID documents by mail, email or in-branch, Jumio’s technology is providing an efficient and accurate way to meet this significant compliance challenge.
Provide better In-store customer service: In-store retail experiences are evolving rapidly with more and more providers choosing to free their employees from the confines of the retail counter and bring them forward onto the retail floor to interact more personally with customers. Leading retail brands are equipping staff with tablets to deliver this “concierge-style” service. Jumio is proud to be supporting these in-store retail experiences with our unique computer vision technology that quickly and accurately captures payment card and customer data and authenticates ID credentials.

Ready to Move Forward?

Are you ready to integrate the leading scanning technology into your mobile app? Simply click the button below and a Jumio representative will be in touch with you to answer your questions and get you set up quickly.