Safely and securely onboard remote banking customers online with two-way video-based verification while ensuring Know Your Customer (KYC) and anti-money laundering (AML) compliance.
3 Modes of Video Verification
Try Our Demo App
3 Modes of Video Verification
Assisted
In the assisted mode, customers are identified through video assistance technology with dedicated or shared agents that interact in real-time via browser or mobile video call.
1
Unassisted
In unassisted mode, your customers will independently capture video evidence of their identity documents, take a picture of their face and perform a liveness test without an online agent. Verification happens through a combination of AI and expert review.
2
Platform
If you choose to use our platform, customers are identified and verified through video assistance technology staffed by your agents.
3
Seamless Conversions
Convert more customers and dramatically reduce abandonment rates.
Fraud Prevention
Stop fraudsters and money launderers from the start, and keep them out.
AML & KYC Compliance
Meet strict requirements for AML and KYC compliance.
Ready to see how Jumio can improve your onboarding?
Solution Highlights
Fraud Deterrence
The video-based eKYC process combines human interaction, machine learning and AI-powered software, creating a powerful deterrent for cybercriminals who do not wish to show their faces when attempting to commit a crime.
Simplify Customer Onboarding
Easy to use and easily integrates into your new account onboarding workflow. Replace the tedious process of physically verifying documents in person with a more efficient, cost-effective online solution.
Custom Solutions
The choice is yours — use the Video Verification platform on its own or tap into the expertise of our agents. You can also shield your digital assets and record the necessary evidence in a qualified way, securely preserving data captured during the video verification sessions.
Meet Compliance Mandates
Comply with regional and international AML and eKYC mandates by screening applicants to help block individuals involved in money laundering and other financial crime, backed by a defensible video-based audit trail.
Convert Good Customers
Confidently verify your users without unnecessary friction with a much more efficient process compared to in-person customer verification.
Security
All data is transmitted and stored with strong AES 256-bit encryption. Jumio is PCI-DSS Level 1 compliant.
Assurance at every step of the journey.
FAQs
Financial institutions must utilize video verification by law in accordance with KYC/AML compliance requirements to prevent fraud, money laundering and other financial crimes. Using a video recording can provide a more secure and reliable way to verify the identity of an individual compared to other forms of identity verification such as document scans or selfies.
Once a user is able to get verified after the financial institution receives the definitive results from Jumio’s liveness detection check, they are typically granted access to the platform or service. Their account is then approved for certain privileges or benefits. The exact specifics will depend on the organization's policies and procedures.
The data provided in video verification with Jumio can vary depending on your specific requirements set. Jumio's key purpose is capturing and verifying details for identity documentation and live video recordings. Users generally provide basic info, such as name and phone number, as well as a government-issued identity document, such as a passport, driver's license or national ID card. Then a user's face and voice are recorded for liveness detection.
Video verification can work well on its own, but it can also be an extra security measure added to existing protections like facial recognition, biometric authentication or document scanning. Video verification offers certain advantages. It combines real-time visual verification and document verification, offering a comprehensive and secure identity verification process.
Yes, there are legal and compliance requirements associated with video verification in the banking industry, which may include adherence to data protection regulations, privacy laws, Know Your Customer (KYC) regulations, Anti-Money Laundering (AML) guidelines, and industry-specific regulatory frameworks.