The $10,000 No More Maybes Testing Challenge


Jumio recommends performing a controlled test to ensure that the right decisions are being made and that the quality of the ID and identity verifications is thoroughly vetted. At Jumio, we stand by our word and our quality. Jumio has invested in the technologies, processes, and people to deliver the highest verification accuracy in the industry.  It’s this confidence that emboldened us to offer this challenge.

Jumio will pay $10,000 USD to any prospective customer that tests Jumio Netverify head-to-head with another online identity verification solution provider and that verification provider outperforms Netverify in terms of ID verification accuracy (the “Testing Challenge”). NOTE: Your organization is still eligible for the $10,000 payout even if you decide to sign with another identity solution provider.

Terms and Conditions in a Nutshell

In order to qualify for the $10,000 payout, the Testing Challenge must be conducted in a fair, complete and impartial manner. In order to qualify for the testing challenge, the following conditions must be met:

  • Contest begins November 12, 2018 and continues through at least June 30, 2019;
  • Contest is open to anyone, anywhere (except certain countries listed below);
  • You have to register for a free trial to enter and tick the “I want to participate in the $10,000 No More Maybes Testing Guarantee” check box to be eligible;
  • Once you register and agree to these Rules, you’ll be contacted by a Jumio Account Executive and a Solutions Engineer who will outline the process and the ground rules.
  • All competitors are disclosed prior to the test,
  • All verification results and complete verification details from each competitor must be shared with Jumio to prove final results;
  • All identity verification transactions must include an ID document (e.g., driver’s license, passport or ID card) and a selfie;
  • All ID documents must include a photo of the front and back side of the ID document (where required);
  • The same identity transactions (minimum of 100, maximum of 1,000) are submitted to each vendor;
  • An equal number of transactions is submitted to each vendor;
  • Transactions must be delivered at approximately the same time (i.e., within one hour of the competitive transaction submission);
  • All transactions are submitted via a REST API;
  • A Jumio Solution Engineer must approve the Testing Challenge plan in advance in order to qualify. The Challenge requires that a number of key variables are tested in order to test real-world conditions including the number and types of ID documents tested, and a number of altered ID documents (e.g., blurred images, expired IDs, black and white IDs, altered birth dates, etc.) and invalid selfies (such as selfies that don’t match the ID documents and selfies with multiple people featured);
  • The image retention period of the trial is one week and the identity images will be deleted seven days after the trial is completed;
  • All submitted ID and selfie images must be correctly labeled and tracked (e.g., which images were blurred, modified, and time submitted for judging purposes).
  • Eligible companies must have at least 1,000 estimated verification transactions per month as reported on the online Trial Request form.

Still interested? On to the fine print then! And, because of the serious amount of money, there is some important legalese you need to understand.

Contest Rules, Terms and Conditions

Jumio and Participant wish to engage in discussions concerning potential business or commercial relations between the parties (“Business Purpose”) and the one-time promotional opportunity being offered publicly as the $10,000 (USD) No More Maybes Testing Challenge (the “Challenge”).

Term. The Challenge entry period commences on November 12, 2018 (00:00:00 UTC) and continues until June 30, 2019. Jumio reserves the right to cancel the Challenge after March 31, 2019 in its sole discretion.

Participation Eligibility. Only ID verification vendors included in Garter’s 2018 Market Guide for Identity Proofing and Corroboration, classified by Gartner in the “Document Centric, Real World Identity Corroboration” category, are eligible for this promotion. This requirement is in place to ensure a true apples-to-apples comparison. NOTE: Other competitors will be considered if submitted in writing and approved by a Jumio Solution Engineer prior to the testing challenge.

If a Participant is found to be in violation of their employer’s policies, they will be disqualified from entering the Challenge and being awarded or retaining the Challenge Prize. Jumio disclaims any and all liability or responsibility for disputes arising between an employee and their employer related to this Challenge.

Current and former employees, officers, contractors and agents of Jumio, its subsidiaries and equity affiliates, together with members of their immediate families (parent, child, sibling and spouse of each) and those living in their same households, or Jumio and independent contractors supporting the Challenge, are ineligible to enter and participate in the Challenge or be awarded or retain any Challenge Prize.

Residents of Cuba, Iran, Syria, North Korea, Myanmar (formerly Burma) and Sudan are ineligible to participate. The Challenge is void in these countries and where prohibited or restricted by law. Jumio reserves the right to limit, or restrict upon notice, participation in the Contest to any person at any time for any reason.

Confidentiality. This Agreement will apply to any and all information, disclosed by the disclosing party to the receiving party, including, without limitation, the terms and conditions of this Agreement and the existence of discussions between the parties, trade secrets, know-how, any nonpublic information relating to the disclosing party’s inventions, products, product plans, designs, ideas, concepts, works of authorship whether or not patentable, copyrightable or otherwise protected by law, software, data, processes, research, development, prices, budget, finances, strategies, forecasts, business plans, market data, marketing plans, business opportunities, personnel, suppliers, customers and any other nonpublic technical or business information (“Confidential Information”).

Each party agrees (i) to hold the other party’s Confidential Information in strict confidence, (ii) not to disclose such Confidential Information to any third parties, other than third parties specifically allowed by this Agreement, and (iii) not to use any Confidential Information for any purpose except for the Business Purpose.

Each party may disclose the other party’s Confidential Information to its, and its Affiliate’s, employees, officers, directors or outside consultants with a bona fide need to know (“Representatives”), but only to the extent necessary to carry out the Business Purpose.  Each party agrees to instruct all such Representatives not to disclose such Confidential Information to any third parties, other than third parties specifically allowed by this Agreement, without the prior written permission of the disclosing party.  A party shall be liable for a breach of this Agreement by its Representatives.  “Affiliate” shall mean in relation to each party, any person who is directly or indirectly controlling or controlled by or under direct or indirect common ownership or control with such party or any parent of such party.  For the purpose of this definition, “control” when used with respect to any person means the ownership of 50% or more of the voting stock, registered capital or other interest of that person, directly or indirectly, whether through the ownership of voting securities, by contract or otherwise, or the power to appoint the majority of members of the management committee, board of directors or equivalent decision making body.

Confidential Information will not include information which:

  • is now, or hereafter becomes, through no act or failure to act on the part of the receiving party, generally known or available to the public.
  • is information which the receiving party had rightfully in its possession without restriction as to use or disclosure before receiving such information from the disclosing party, as proven by evidence;
  • is hereafter rightfully obtained by the receiving party from a third party, without restriction as to use or disclosure;
  • is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information, as shown by documents and other competent evidence in the receiving party’s possession and prepared contemporaneously with such independent development;
  • is required to be disclosed pursuant to law, provided the receiving party uses reasonable efforts to give the disclosing party reasonable notice of such required disclosure; or
  • is disclosed with the prior written consent of the disclosing party.

Each party agrees to exercise reasonable care in protecting the confidentiality of any Confidential Information received from the other party, and in no event, will either party use a standard of care in protecting the other party’s Confidential Information that is lower than it uses with respect to its own Confidential Information of like importance.

All documents and other tangible objects containing or representing Confidential Information and all copies thereof which are in the possession of the receiving party shall be and remain the property of the disclosing party and shall be promptly returned to the disclosing party upon the disclosing party’s written request, except any copies deemed reasonably necessary solely for archival purposes.


Each party recognizes and agrees that nothing contained in this Agreement will be construed as granting any rights to the receiving party, by license or otherwise, to any of the disclosing party’s Confidential Information and any Derivatives thereof except as specified in this Agreement.  For purposes of this Agreement, “Derivatives” mean: (i) for copyrightable or copyrighted material, any translation, abridgment, revision, or other form in which such material may be recast, transformed, or adapted; (ii) for patentable or patented material, any improvement thereon; and (iii) for material which is protected by trade secret, any new material derived from such existing trade secret material, including new material which may be protected by copyright, patent, and/or trade secret.

Each party acknowledges that all of the disclosing party’s Confidential Information is owned solely by the disclosing party (or its licensors) and that the unauthorized disclosure or use of such Confidential Information may cause irreparable harm and significant injury, the degree of which may be difficult to ascertain.  Accordingly, each party agrees that the disclosing party will have the right to pursue an immediate injunction enjoining any breach of this Agreement, as well as the right to pursue any and all other rights and remedies available in law or equity for such a breach.

Participation in the Challenge. All activities relating to Participant’s participation in the Challenge and materials submitted (e.g., ID documents and identity verification transactions) are subject to verification and/or auditing for compliance with the Rules (as defined below) and Participants agree to reasonably cooperate with Jumio concerning verification and/or auditing. In the event any Challenge verification activity or an audit evidences non-compliance with the Rules or official Challenge communications, as determined in Jumio’s reasonable discretion, a Participant’s continuing participation in any aspect of the Challenge may be suspended or terminated. Jumio reserves the right, in its sole discretion, to reasonably suspend or cancel the Challenge should any virus, bug and/or other act or event corrupt the administration, integrity security or proper operation of the Challenge. In the event the Challenge is cancelled, Jumio may, at its sole discretion, determine the winners from among all eligible and non-suspect validated entries received up to the time of such action.

Affidavit of Eligibility and Liability Release. As a condition of winning the Challenge and receipt and acceptance of any promotional consideration being offered pursuant to the Rules (a “Challenge Prize”), Participants will be required to complete, sign and return an Affidavit of Eligibility and Liability Release within fourteen (14) days of the date of winning status notification and prior to receiving any Challenge Prize. Participants may also be required to grant a non-exclusive license and releases of publicity for the purposes of Challenge-related advertising, promotion and publicity, and additionally including those specific purposes disclosed in the Rules, without further compensation, notification or permission, unless prohibited by law.

Tax Consequences. Participation and receipt of benefits from the Challenge will have tax consequences. Winning U.S. and foreign Participants will be required to complete applicable U.S. tax withholding-related documentation and, if necessary, provide proof of foreign status, as beneficiaries of U.S.-sourced promotional consideration. Participants should speak with their tax advisors prior to participation and receipt and acceptance of any Challenge Prize to prevent any undesired results. Should there be any local tax liability for participation in the Challenge or the receipt of a Challenge Prize, or costs or expenses relating to participation in the Challenge or for the use and enjoyment of any Challenge Prize, or for any other reason, such taxes and/or expenses are the sole responsibility of the Participant. Jumio will issue Challenge-related tax reporting, as may be required by applicable laws and regulations. As a condition of winning the Challenge and receipt and use of any Challenge Prize, Participants agree to self-report to applicable local taxing authorities, as may be required by local laws.

Ability to Amend the Rules. The Challenge and its continuing terms and conditions, benefits and participation are offered to Participants at the sole discretion of Jumio and its affiliated companies. Jumio reserves the right to amend or interpret the Rules or official Challenge communications and any element or elements arising under or relating to the Challenge at any time, upon published notice to Participants via the Rules. A Participant shall be deemed to have notice of any such amendments or interpretations upon publication of the same in the Rules and shall be deemed to have accepted such amendments or interpretations by virtue of a Participant’s continuing participation in the Challenge. Should the Participant not wish to continue to participate in the Challenge pursuant to the prevailing Rules, as amended or interpreted, the Participant may terminate its participation by abandoning its registration in the Challenge. All materials submitted to Jumio pursuant to the Challenge shall remain the property of Jumio.

Non-Disparagement. The Participant will not disparage or make false or adverse statements (whether written or oral) about the Company, the Challenge or the results thereof, regardless of outcome. The Company may take actions consistent with breach of this Agreement should it determine that the Participant has disparaged or made false or adverse statements (whether written or oral) about the Company, the Challenge or the results thereof. Should the Company determine that Participant has disparaged or made false or adverse statements (whether written or oral) about the Company, the Challenge or the results thereof, Jumio shall retain the right to subject Participant to a civil suit for slander, libel, and/or defamation based on the context of the remarks and the damage suffered to the Company’s reputation.

Registration. To participate in the Challenge, Participants must accurately and truthfully complete the Participant registration information request online at (the “Site”). To register, Participants must provide their name, contact details, business email address, estimated monthly verifications and tick the box for “I want to participate in the $10,000 No More Maybes Testing Guarantee.”  Each Challenge Participant must consent to be bound by these Rules. All responses must be in English. All entry information and submissions shall be deemed collected and judged in the United States. Jumio will not reveal Participant identities unless written approval is secured.

How the Challenge Be Judged. Every vendor will be ranked in each transaction by whether the correct verification decision was determined and the quality of the data extracted. The verification result will be paramount in the ranking. If two vendors have the same verification result, the vendor with the fewest data extraction errors is ranked highest and will win on that transaction decision. If a vendor ties with another vendor, they will receive the same rank. The vendor with the best overall rank across all submitted transactions wins.

Who Will Perform the Contest Judging. The judging team will consist of three members: a Jumio operations executive, Jumio’s Solution Engineer (who approved the Challenge) and a business customer representative. The judging team will review each transaction and determine which vendor was the most accurate on that transaction based on verification accuracy and the data extracted. While the results should be unambiguous, if there is a conflict, a simple majority of the judges will determine the winning vendor for that specific transaction. Ties will be allowed If both vendors perform equally well in terms of verification accuracy and completeness of data extraction.

In order for Jumio to verify the ID documents and selfies, each Participant will be required to grant to Jumio (including its affiliates and subsidiaries, employees, agents, and contractors), and any testing partners, an irrevocable, royalty free, fully paid up, worldwide non-exclusive license under the Participants’ copyrights, patents or other intellectual property rights to use, review, assess, test and otherwise analyze the identity verification submissions and all their content in connection with this Challenge. In addition, Participants waive on an irrevocable basis all moral rights in the submissions and all their content. Jumio shall be free to use for any purpose in any and all media now known or hereinafter developed in any territory in perpetuity the residuals resulting from access to or work with Participants’ Contest verification submissions. The term “residuals” means information in intangible form, which is retained in memory by persons who have had access to the submissions, including ideas, concepts, know-how, or techniques contained therein. Jumio shall not have any obligation to limit or restrict the assignment of such persons or to pay royalties for any work resulting from the use of residuals.

Reasonable Notification.  In the event a qualified Participant cannot be reasonably notified, verified or confirmed based on two (2) attempts (and further attempts at Jumio’s sole discretion), the Challenge Prize is declined or a potential winner is not in compliance with these Rules or eligible for award of a Challenge Prize for whatever reason, the Challenge Prize will not be redeemed

Any costs or expenses associated with the acceptance and use of any Challenge Prize monies are the sole responsibility of the Challenge Prize winners. All Challenge Prize details are at Jumio’s sole discretion. A Challenge Prize winner may make no substitutions or assignment of a Challenge Prize other than as specified in these Rules.

Challenge Prize monies should be retained by individuals only in conformity with any applicable policies of their employers or academic institutions, regarding participation in and receipt of promotional consideration relating to the Contest and receipt and retention of Contest Prizes. If an employer’s or school’s policies are applicable, it is the Participant’s sole and ultimate responsibility, in consultation with their employer, to determine how and if any Challenge Prize will be retained and/or distributed and accounted for and Jumio assumes no responsibility for the decisions made by such employers regarding this issue.

Specific Provisions. In the event that any provision of this Agreement is found by a court, arbitrator or other tribunal to be illegal, invalid or unenforceable, then such provision shall not be voided, but shall be enforced to the maximum extent permissible under applicable law, and the remainder of this Agreement shall remain in full force and effect.

Complete Rules. This Agreement will be construed, interpreted, and applied in accordance with the laws of Delaware. This Agreement is the complete and exclusive statement regarding the subject matter of this Agreement and supersedes all prior agreements, understandings and communications, oral or written, between the parties regarding the subject matter of this Agreement.  This Agreement may not be assigned, nor any benefits of Confidential Information be transferred directly or indirectly, through acquisition, merger, or otherwise, and any attempt to do so will be null and void, without the prior written consent of the disclosing party.  This Agreement may not be amended except by the written agreement signed by authorized representatives of both parties.