Vice President, Global Customer Success

Ervinna is the Vice President of Customer Success at Jumio where she is responsible for the team for all onboarding, support and customer success. Ervinna manages a team of sales engineers, support, and professional services representatives. Prior to Jumio, Ms. Lim held leadership and technical roles at eBay and StubHub. Ervinna has over 16 years of entrepreneurial experience leading mission-critical engineering projects, building robust Agile processes, expanding global support footprints and launching new Cloud-based services. She holds a Bachelor of Information Systems in Information Technology from Queensland University of Technology, Australia.