Industry News: Survey – Millennials Want In-Store Mobile Payments, Not Human Cashiers – Despite evidence it may take years for retailers to adapt to consumer desires

According to the US Bureau of Labor Statistics the most common jobs in the country are “retail sales clerk” and “cashier.” The latter category employs roughly 3.4 million people. Over time a large percentage of those cashiers will likely be replaced by in-store self-service checkout and mobile payments. Though it will take some time — most retailers are notoriously slow to adopt new technology — this development is inevitable.

Marketing Land – Survey: Millennials Want In-Store Mobile Payments, Not Human Cashiers – Despite evidence it may take years for retailers to adapt to consumer desires